Refund Policy
No Take-Backs (Unless we messed up big time).
Listen up, because here’s the deal with returns at YouGotMugged.net: we’re not your grandma’s department store. Our gear is custom-made, printed on-demand just for you, so we don’t do returns or exchanges. You ordered it, you got it—congrats, it’s yours now!
Shipping costs? Non-refundable, unless the item shows up looking like it got in a fight with the delivery truck and lost. Freebies or promo swag? Yeah, those have no cash value and are non-returnable too. Don’t try to send back that “bonus” sticker we threw in to be nice.
Check ‘em out before you hit “buy” and save us both the headache. Still got questions? Email us at: help@yougotmugged.net.
Seriously… we will try to help you with what we can do…so email us and we’ll try to take care of your issue, no guarantees!
What if my order arrives looking like it went through a shredder?
We bust our butts to make sure your mugs leave our shop in tip-top shape. But if the delivery gremlins decide to play rough and your order arrives damaged, don’t come crying to us—take it up with the shipping carrier and file a claim. Pro tip: hang onto all the packaging and the mangled goods. You’ll need ‘em for the claim. AGAIN, we’ll try to help if we can!
If your item shows up with a legit defect (like, we accidentally printed your mug upside-down or something), snap a pic and email it to support@yougotmugged.net with your order number within 5 days of delivery. We’ll squint at it, scratch our heads, and decide what to do on a case-by-case basis. Maybe you’ll get store credit, an exchange, or—if you’re lucky—a refund. If we go the refund route, don’t expect it to hit your card faster than you can say “where’s my money?”—it’ll take a billing cycle. Returns, if we approve ‘em, usually take 5-7 business days to process, because we’re not robots (yet).
Still confused? Got more questions? Hit us up at: help@yougotmugged.net. We’ll try not to roll our eyes while we help you out.
Free Shipping
On orders over $45 USD
Free Gift
with every “Mugging”
Sent Anonymous
Sender ID never revealed!
Special Sales
Discounts up to 50%
Our PROMISE to you.
We’re not here to fix your toxic workplace—that’s above our pay grade. But we *are* here to make it more bearable with a side of sass. Every mug is made with high-quality ceramic, snappy one-liners, and the kind of stealth that ensures your target never knows it was you. We’re all about keeping it classy but cutting, so you can get your point across without ever saying a word. Because nothing says “you did me dirty” like a mug they’ll be too embarrassed to use in the breakroom.
So, ready to join the mugging movement? Whether it’s a one-time clapback or a full-on vendetta, we’ve got your back. Break the tension ( or cause more). Let’s make the office a little less insufferable, one mug at a time.